EduReply is an AI-powered email assistant designed specifically for universities and educational institutions. Automatically handle student inquiries, admissions questions, enrollment queries, and faculty requests 24/7.
To: admissions@university.edu
"What are the application deadlines for Fall 2025?"
"Thank you for your interest! The application deadline for Fall 2025 undergraduate admissions is January 15, 2025. Graduate program deadlines vary by department - typically February 1, 2025. Early decision deadline is November 1, 2024. Visit our admissions portal for program-specific information."
Powerful AI capabilities designed to transform university communication and student services
Advanced natural language processing analyzes student and faculty emails, matching them with your university knowledge base for accurate, relevant responses.
Respond to student inquiries instantly, day or night. Your AI assistant works around the clock during peak admissions seasons and exam periods.
When AI can't find the right answer, emails are automatically forwarded to your designated admissions counselor, registrar, or department staff.
Simply upload your admissions FAQs, course catalogs, student handbooks, or departmental guidelines. Our AI learns from your existing university documents.
Track inquiry volumes, common student questions, peak contact times, and AI performance with detailed analytics dashboard.
Set up email forwarding in minutes. Works with .edu domains and all major email providers including Google Workspace and Microsoft 365.
From Question to Answer in Seconds - Smart automation with staff backup ensures no student inquiry goes unanswered
Add your official university email address (like admissions@university.edu or info@university.edu) and set up email forwarding to your unique EduReply address. This is how our system receives incoming student inquiries.
Upload PDF documents containing your admissions FAQs, course catalogs, student handbooks, enrollment procedures, or departmental guidelines. EduReply uses these as the source for automatic replies.
When a student email arrives, EduReply checks your knowledge base and sends an instant reply if a match is found. If not, it forwards the message to your designated staff member (admissions counselor, registrar, department head) for personal response.
EduReply was built for one simple reason — to help university staff stop drowning in repetitive student inquiries.
In every university, admissions offices, registrar departments, and student services teams spend countless hours replying to the same questions over and over. From application deadlines and course prerequisites to housing inquiries and financial aid questions, the inbox never sleeps — especially during peak admissions and enrollment periods.
That is where EduReply comes in. We created EduReply as a smart, AI-powered email assistant specifically for universities that can instantly reply to common student questions using your own institutional knowledge base. It is like having a 24/7 admissions counselor who knows your student handbook, course catalog, and policies inside and out.
Whether you are running a university admissions office, registrar department, student services center, or academic department with a busy inbox, EduReply helps you deliver faster responses to students, reduce staff workload during peak periods, and keep communication flowing smoothly year-round.
Choose the Perfect Plan for Your Institution. Start with our free trial and upgrade as your needs grow. All plans include our core AI features with no setup fees.
Annual: $5,000/year
Save 2 months
Perfect for individual departments or small colleges.
Annual: $10,000/year
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For universities managing multiple departments or services.
Annual: $50,000/year
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For large universities with high inquiry volumes.
All plans come with a 7-day free trial. No credit card required to get started.
EduReply is an AI-powered email assistant designed specifically for universities that automatically replies to student inquiries using your uploaded knowledge base (like admissions FAQs, course catalogs, or student handbooks). If it cannot find a match, the email is forwarded to the appropriate staff member.
EduReply is ideal for universities, colleges, admissions offices, registrar departments, student services, academic departments, and any educational institution that receives frequent, repetitive student inquiries.
When a student email is received, EduReply scans your uploaded knowledge base for relevant answers. If it finds one, it sends a reply automatically. If not, the message is forwarded to your designated staff member (like an admissions counselor or registrar) for personal response.
Currently, EduReply supports PDF documents. You can upload admissions FAQs, course catalogs, student handbooks, enrollment procedures, departmental guidelines, or any structured university document.
A fallback email is the staff member's address where student messages are sent if EduReply cannot find a relevant answer in your knowledge base. This ensures no student inquiry goes unanswered.
Yes! Depending on your plan, you can set up multiple "AI Inboxes" — each for different departments (admissions@, registrar@, housing@, etc.) with its own knowledge base.
No, you do not need to change your email. You just need to set up email forwarding from your existing university address (like admissions@university.edu) to the unique address provided by EduReply.
If you reach your monthly reply limit, EduReply will stop sending automated replies and forward all messages to your designated staff member until your billing cycle resets or you upgrade your plan.
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.
No. Replies will appear as if they came directly from your university staff, using the department name and sender information you configure during setup.
Yes. We take student data privacy seriously. All documents and emails are processed securely, comply with educational privacy standards, and are never shared with third parties.
Absolutely! You can upload new versions of your documents at any time from your dashboard — perfect for updating admissions deadlines, course information, or policy changes.
Yes. All plans include email support, and higher-tier plans include priority support or a dedicated success manager familiar with university operations.
Join universities already using EduReply to save staff time and improve student satisfaction. Start your free trial today and see the difference AI can make for your institution during peak admissions and enrollment periods.